Our Regulatory Authority
NSW Early Childhood Education and Care Directorate, Department of Education and Communities
Phone: 1800 619 113
The Department, through the Early Childhood Education Directorate, administers several programs and funding streams designed to meet the goals of the National Partnership Agreements on Universal Access to Early Childhood Education and the National Quality Agenda.
The Directorate regulates the operation of approximately 5,500 services for children from birth to school age across the state. If you have any major complaints about our service, these can be made to the ECECD at any time.
ACECQA is the Australian Children’s Education and Care Quality Association. ACECQA provide national leadership in promoting quality and continuous improvement in early childhood education and care and school age care in Australia. Find out more about children’s care and education in Australia, as well as the new National Quality Framework that Normanhurst OSHC operates under.
NSW Department of Education
The NSW Department of Education website can assist parents in understanding more about the services provided for children and young people from early childhood to youth advocacy and support. It includes direct information in regards to childcare services.
Network of community activities
Network is dedicated to the advocacy, promotion, resourcing and development of play, recreation and leisure activities for 5-14 year olds.
Department of Human Services
This link provides information about the Child Care Rebate (CCR), Child Care Benefits (CCB) and Jet funding. Follow the link to apply or find out more.
Beyond Blue - Youth
Support for children experiencing stress, anxiety and depression
Raising Children is a parenting website that offers up to date, research based material on more than 800 topics spanning child development, behaviour, health, nutrition and fitness, play and learning, connecting and communicating, school and education, entertainment and technology, sleep and safety.
1300 364 277
Relationships Australia is
an independent, not-for-profit organisation, dedicated to enhancing relationships within families and their communities in order to foster personal and social wellbeing. They are committed to building support for families who are in greatest need, facing complex issues and have limited access to resources and services. Their work directly enables people to make positive choices with regard to their relationships and life situations, to strengthen relationships within their families and communities, and to manage conflict and change. They work with individual family members, couples and family groups. These services draw on expertise in counselling, mediation and dispute resolution, relationship education, and information and referral.